Terms of Service

Please read these terms carefully before using Answer by SyncStudy.

Last updated: January 26, 2025

Terms Summary

Pay-Per-Session

One payment per session, no subscriptions or recurring charges.

Educational Use

Designed for learning and educational purposes with academic integrity.

No Account Required

Anonymous usage with session-based access only.

AI-Generated Content

Answers are AI-generated and should be verified for accuracy.

1. Acceptance of Terms

By accessing and using Answer by SyncStudy ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the Service.

These terms may be updated from time to time. Continued use of the Service after any changes constitutes acceptance of the new terms.

2. Service Description

What We Provide:

AI-powered question answering and document analysis
Two modes: Student (educational) and Professor (academic depth)
Support for multiple file formats (PDF, DOCX, images, text)
Downloadable PDF answers with visual elements
Session-based usage with automatic data deletion

Service Limitations:

Answers are AI-generated and may contain inaccuracies
10MB maximum file size limit
Rate limits apply to prevent abuse
Service availability subject to maintenance and updates

3. Payment Terms

Pricing Structure:

Student Mode: ₦800 (Nigeria) / $2 (International)
Professor Mode: ₦1,500 (Nigeria) / $4 (International)
One-time payment per session, no recurring charges
Prices include all applicable taxes

Payment Processing:

Payments processed securely by Stripe (international) or Paystack (Nigeria)
Payment required before accessing complete answers
All sales are final - no refunds once content is delivered
Session expires 24 hours after payment

⚠️ No Refund Policy: Due to the instant digital delivery nature of our service, all payments are final and non-refundable once you receive your complete answer.

4. User Responsibilities

Acceptable Use:

Use the Service for educational and learning purposes
Respect academic integrity guidelines
Provide accurate and honest information
Comply with all applicable laws and regulations

Prohibited Activities:

Uploading copyrighted content without permission
Submitting malicious or harmful content
Attempting to reverse engineer or abuse the Service
Using automated tools to overwhelm our systems
Violating any laws or regulations
Sharing login credentials (not applicable due to no-account model)

Content Responsibility:

You own the content you submit to the Service
You grant us temporary license to process your content
You are responsible for ensuring you have rights to uploaded content
We reserve the right to refuse processing inappropriate content

5. AI-Generated Content Disclaimer

⚠️ Important: AI Limitations

All answers are generated by artificial intelligence and may contain errors, inaccuracies, or outdated information. Always verify important information from authoritative sources.

Content Accuracy:

We strive for accuracy but cannot guarantee correctness
AI responses are based on training data with knowledge cutoffs
Always cross-reference important information
Use answers as starting points for further research

Educational Context:

Answers should supplement, not replace, learning
Understand concepts rather than copying answers
Consult teachers and authoritative sources
Follow your institution's academic integrity policies

6. Intellectual Property

Your Content:

You retain ownership of content you submit
You grant us temporary license to process and respond
Your content is automatically deleted within 24 hours
We do not claim ownership of your questions or documents

Our Content:

The Service, website, and technology are our property
AI-generated answers are provided for your use
You may use answers for personal educational purposes
Commercial redistribution of answers is prohibited

Third-Party Content:

Citations and links to external sources provided for reference
Third-party content subject to respective owners' rights
We do not claim ownership of cited sources

7. Limitation of Liability

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee accuracy, completeness, or fitness for any particular purpose.

Liability Limitations:

Our liability is limited to the amount you paid for the session
We are not liable for indirect, consequential, or punitive damages
We are not responsible for decisions made based on AI answers
Academic or professional consequences are your responsibility

Force Majeure:

Not liable for service interruptions due to circumstances beyond our control
Includes but not limited to: technical failures, natural disasters, legal restrictions
Will make reasonable efforts to restore service quickly

8. Termination

Session Termination:

Sessions automatically expire after 24 hours
Closing browser ends session immediately
Payment does not extend session beyond maximum duration

Service Suspension:

We may restrict access for violations of these terms
Abuse of rate limits may result in temporary blocks
Malicious use may result in permanent IP restrictions

Service Discontinuation:

We reserve the right to discontinue the Service
Will provide reasonable notice when possible
No refunds for unused sessions if Service is discontinued

9. Governing Law and Disputes

Applicable Law:

These terms are governed by the laws of [Your Jurisdiction]
Disputes resolved in accordance with local legal frameworks
International users subject to their local consumer protection laws

Dispute Resolution:

First attempt informal resolution through [email protected]
Binding arbitration for disputes over $500
Small claims court available for smaller disputes
Class action lawsuits are waived where legally permissible

10. Contact Information

For questions about these Terms of Service or the Service itself:

General Support: [email protected]

Technical Issues: [email protected]

Website: https://answer.syncstudy.app

We strive to respond to all inquiries within 48 hours.